HAVE QUESTIONS
1. Where do you ship?
We currently ship fitness and yoga supplies only within the United States.
We do not currently offer international shipping.
2. How long does order processing take?
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
Processing time may vary due to order verification, holidays, high order volume, or other circumstances.
3. How long does delivery take?
Delivery usually takes 3-7 business days after the order has been shipped.
Delivery times may vary depending on the shipping location, carrier conditions, weather, holidays, and other circumstances outside reasonable control.
4. What payment methods do you accept?
We accept VISA, MasterCard, AMERICAN EXPRESS, and DISCOVER credit cards.
Payment must be completed during checkout before an order for fitness and yoga supplies can be processed.
5. Can I return my order?
Yes. Customers may request a return within 30 days of receiving their order if the fitness and yoga supplies meet the applicable return requirements.
Customers should contact customer service before sending a return.
6. Who pays for return shipping?
Customers are responsible for return shipping costs for personal reasons, including changes of mind, incorrect selections, or reasons unrelated to product quality.
Return shipping costs for defective, damaged, or incorrectly fulfilled items will be covered.
7. How long does a refund take?
Approved refunds are generally processed within approximately 3 business days after the returned item has been received and inspected.
Refund processing time may vary depending on the payment provider.
8. How can I contact customer service?
Customers may contact customer service using the contact information provided on the website.
Customer service can assist with fitness and yoga supplies, product questions, orders, shipping, returns, refunds, and other customer inquiries.